To enhance the knowledge and expertise of Bumiputeras in all fields of study through professional programmes, research work and community service based on moral values and professional ethics.

1. To empower the delivery of UiTM's library services as a center of information excellence that always remained relevant, referred and respected.

2. To serve a comprehensive, up to date and relevance knowledge resources in various physically and virtually format.

3. To provide a conducive environment and facilities for teaching, learning and research matters.

4. To develop a latest information technology andcommunication facilities based on customer needs.

5. To strengthen human capital through Budaya PERDANA for PUiTM communities.

6. To enrich relation and cooperation with external organisation in industrial network.

PTAR is committed in providing world-class environment, services and resources to enhance the study, research and teaching experiences. Our client charter reflects our commitment to provide world-class services and focuses on SIX main areas.

1. To deliver user-friendly services to PTAR users

2. To provide weekly updates to PTAR users of our New Arrival Collections

3. To provide response within THREE (3) weeks upon date of application for Inter-Library loan request

4. To respond within ONE (1) working day on Information Skill Class

5. To provide 24/7 up time and access to PTAR Portal and electronic resources

6. To provide access within THREE (3) working days upon date of application for reference archive materials

• Borang Bahan Bermasalah
  
• Borang Cetakan (Jabatan)
• Borang Kebenaran Membawa Keluar Bahan Perpustakaan
• Borang Laporan Kehilangan Buku Perpustakaan
• Borang Laporan kerosakan Buku
• Borang Pembatalan Pengurangan Bayaran denda lewat Pemulangan Bahan Perpustakaan
• Borang Peminjam & Pemulangan Buku manual
• Borang Penilaian Kelas Kemahiran maklumat
• Borang Penilaian Kepuasan Pelanggan
• Borang Penilaian Orientasi Perpustakaan